he instalado Fusion360 uso personal y no arranca

he instalado Fusion360 uso personal y no arranca

fmtfusion360
Observer Observer
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Message 1 of 4

he instalado Fusion360 uso personal y no arranca

fmtfusion360
Observer
Observer

He instalado el software como unas 15 veces y no puedohacer que arranque se queda una pantalla de iniciar sesion y nada. Sabe alguien la solucion?

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Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@fmtfusion360 

1. Are you on windows other than Mac? 
2. Did you try to restart your machine and then launch again? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

fmtfusion360
Observer
Observer

Thanks for your reply, my operating system is Windows 10 and after restarting, I uninstalled everything I installed again and there's no way. I'm thinking about deleting all the data on the PC and trying again, but I don't know why this is happening to me.

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Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@fmtfusion360 Dont go the full delete route yet. I would like to understand more of what you are seeing. 

1. Go to add/remove programs
2. Select Fusion - MODIFY
This will launch the Fusion service utility 
3. Click on the Repair Fusion - let the repair be done
4. Now launch Fusion again 
I would assume the problem still happens
5. At this time go back to the Fusion service utility 
6. Run gather system info
This will generate two zip files
7. Please attach the "Fusiondiagnosticslogs.zip

Here is an article that we would eventually try out as well to address this problem for you - https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Sign-in-in-Fusion-...

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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