Generative design error: faild to start generative solve

[Ali_ASlan9F947]

Dear members of Fusion 360 Support:

Generative design keeps failing, even with the ready to generate samples provided by Autodesk. It starts uploading the file to the cloud, but after the upload is complete, it fails, showing an error: "Fail to start generative solve." I have an educational license, and it indicates that I have unlimited tokens. Despite this, I cannot proceed beyond the upload step due to the mentioned error.

[salamezc]

I also have this same issue!

[harrisen_crowder23]

I have the exact same problem

[henderh]

Hi @harrisen_crowder23,

Could you attach your log file after this happens?
Help pull-down > Support and Diagnostics > Diagnostic Log Files 

[harrisen_crowder23]

Hey Hugh,

Thank you very much for the response.

The problem fixed itself after I sent this message

I cannot attach more than 3 files to this message; I don't know which log relates to the failed solve.

Best wishes

[henderh]

Hi @harrisen_crowder23,

Glad to hear you're able to generate again. We appreciate the follow-up!