Fusion Team migration error - projects inaccessible

[nikolas.z]

I'm on an Education licence. I migrated my files from single-user storage to my team yesterday morning. 24 hours later, some of the projects have not moved and are inaccessible (error: CB_URF - We're unable to synchronize your projects.). Some of them have moved to the team and are duplicated in situ and also inaccessible (error: Read access denied). My Team portal has shown two "Starting to move project..." jobs that will not resolve since yesterday. I chatted with Kevin Schneider on Facebook and he told me to contact support, but I can't see how to do so on an Education licence. How do I resolve this?

[ltomuta]

Click this icon in the bottom left corner of Fusion 360's window. It is there to give you support contact options (chat, phone, email...)

[nikolas.z]

@ltomuta That option does not exist for non-paid licences, hence why I'm posting here.