Fusion Personal License renewal I lost my Identity

[Inspections_JCH]

It is hard to describe what I am experiencing. I have had over the past year or two at least one primary account with what I recall was a "Personal" account but it may have been a student account.

When I was last active many months ago, my computer and my password manager, or perhaps it was my browser???, remembered my log in to Fusion and all was working well. Now, while trying to log in by using my paper notes they were of no help, and my password manager remembers many versions of my login credentials but not one that has my relevant files.  I can get into two old fusion accounts but neither of them have my recent work. Not real recent, but the most recent ones that I would like to work on. Let's call them "relevant". But now I am unable to get any credentials to work to find those relevant design files.  Is there any way to get help from Autodesk to track down those files and assign them to a current usable personal account?

[benburger852]

You are screwed dude !!

Basically the personal Trial versions expire after a period and then that`s it for you no more access to your files

[jhackney1972]

All Cloud data is saved under your Autodesk ID no matter what license, trial or otherwise, was used when creating  it in Fusion 360.  If you apply for and install Fusion 360 Personal using the SAME Autodesk ID, then your files will be available to you.  You also can log into the Fusion 360 Web database and see your files also.  All of this depends on you using the Exact Same Autodesk ID as you used when you first created any files and saved to the Cloud using Fusion 360, any license.  All of this is dependent on you remembering your Autodesk ID and the associated password to log into the web database or a new Fusion 360 install.

Your statement is incorrect!