Fusion Personal installer failing

Fusion Personal installer failing

anatolehowie
Explorer Explorer
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Message 1 of 3

Fusion Personal installer failing

anatolehowie
Explorer
Explorer

I've had F360 for a while now and today it just refused to launch so I deleted it and tried to install again. It shows a window saying 'permission problem' saying it is unable to write files to my computer but I never got a pop up asking for me to allow permissions, even in system settings (i use mac) nothing shows up. I've attached my log file below.

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Accepted solutions (2)
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2 Replies
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Message 2 of 3

anatolehowie
Explorer
Explorer
Accepted solution

Everyone, ignore this post. I managed to get it working again after thoroughly deleting any leftover files that weren't deleted the first time.

Message 3 of 3

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@anatolehowie 

Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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