Fusion offline for days!

Fusion offline for days!

DLP_Graphics
Contributor Contributor
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Message 1 of 4

Fusion offline for days!

DLP_Graphics
Contributor
Contributor

My Fusion has been offline 95% of the time for a week now. It starts out offline when I wake my computer. It may come back on during the day or some days it doesn't at all. This makes fusion unusable! What is going on?

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Message 2 of 4

Warmingup1953
Advisor
Advisor

At any time you have had an Offline error message have you checked the Autodesk Health Dashboard? 

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Message 3 of 4

DLP_Graphics
Contributor
Contributor

yes I have and it says operational

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Message 4 of 4

karina.harper
Autodesk Support
Autodesk Support

@DLP_Graphics 

 

Can you collect diagnostic log files and share them here? We haven't had any outages since the AWS outage, so that is a false warning.

 

Cheers,

Karina

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