Fusion offline for days

Fusion offline for days

DLP_Graphics
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Fusion offline for days

DLP_Graphics
Contributor
Contributor

Fusion has been offline 90% of the time for a week now. It starts out offline when I wake my computer. Maybe sometime during the day it comes back on line. Some days it doesn't come back at all. This makes Fusion unusable! What it Going on?

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RajkumarIlanchelian
Autodesk
Autodesk

@DLP_Graphics Does it go offline or is there any notification saying that there is an outage etc? From the sound of what you are calling out, it looks like network issue but quick tests and things to do are:

1. Logout of Fusion/Close Fusion/ Restart machine / log back in

See if this helps to stay stable. If not log files would help. 

1. Go to Fusion-help- support and diagnostics- Fusion service utility
2. Run the "Gather system info"
3. Attach the Fusiondiagnosticslog.zip

Rajkumar Ilanchelian
Autodesk Fusion

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