Fusion no longer starts

Fusion no longer starts

cncZLTFS
Explorer Explorer
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Message 1 of 4

Fusion no longer starts

cncZLTFS
Explorer
Explorer

It's been a few months since I used fusion on this machine. But now it stops after I log in.  I enter my email and password and I get sent a text with a code. But then it just comes up with an error report.

 

Sometimes when I start it I get a message saying "Unable to set up Fusion 360 for your autodesk account"

And then an error appears saying "There was an error while logging in to fusion 360"  

 

It sounds like my license has expired, I was using a hobby one, but I remember it needing to be re-activated each year. How do I reactivate it?

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Message 2 of 4

jhackney1950
Enthusiast
Enthusiast

Here is the link to the webpage which guides you for the renewal of a Personal License for Fusion 360.  There is no more Hobby license type.  Before doing this, I would log into your Autodesk Account and make sure that your license is expired.  If you try and renew it before it expires, you will have issues.

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Message 3 of 4

jhackney1950
Enthusiast
Enthusiast

Here is a screen capture of the Autodesk Account page and where you will find your Fusion 360 Expiration date.  The drop down list, shown on the right, is found below you log in name in the top right corner.

 

 

Fusion Expiration.jpg

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Message 4 of 4

cncZLTFS
Explorer
Explorer

It appears that I have exactly 3 more years of license.  So I'm not sure why I can't get it running.  Everything seems fine, It even asked me to set up a team, which was successful but still crashes.

 

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