Fusion never completes save jobs and exits

Fusion never completes save jobs and exits

mike4nospam
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Fusion never completes save jobs and exits

mike4nospam
Participant
Participant

I think I may have found a bug - 

 

Symptom -  when attempting to exit fusion (Personal License), the following window comes up and the only way for me to exit is to click the pause jobs button. This started a few days ago and has persisted.

mike4nospam_0-1722114968950.png

Additional information that may be relevant:

 

This started when I was saving a design in a Teams space and switching to my "Single User Storage". I think (not positive) that I switched spaces before the little spinning wheel completed its spin in the Team space.  I had two projects that were being saved.

 

After doing some work in my Single User Storage, I got this message when I tried to close Fusion. I guessed maybe something was pending in the Team space so I switched to that, but all projects are closed.

 

Now (several days later), the only way for me to close Fusion is to click the "Pause Jobs" button when that window appears.

 

When I pull down the job status there are not jobs shown. I looked in the web interface but can't find a place that shows paused jobs (hoping can cancel them, if there really are any).

 

I suspect some job token didn't get flipped when I switched user spaces.

 

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Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@mike4nospam Can you check if one of the solutions in the below link helps? 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Cannot-close-until...

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

mike4nospam
Participant
Participant

I looked at the page you pointed me to. and tried a few solutions suggested there. The one that had me rename the F and Q folders worked for me.

 

Sorry for the delayed response. I thought I'd get email when this post was responded to, but I must have missed it.

 

 

Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@mike4nospam Glad to know it worked. 

Rajkumar Ilanchelian
Autodesk Fusion

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