Dear Autodesk Community,
I originally created my Autodesk account using an old email address. I later updated the email address associated with the account; the account itself has not changed.
Since this update, I have lost access to our workplace Fusion Hub, even though access was previously granted by the Hub manager and has been confirmed again after the email change.
It appears there is a conflict between the updated account email and the existing Fusion Hub permissions.
Could you please advise on how to resolve this issue and restore my access to the workplace Fusion Hub?
Thank you for your assistance.
