Fusion freezes when adding Auxilliary view to 2D Drawing

[iancLTBFX]

I have a project with multiple 2D Drawings. When I attempt 'Create - Auxilliary View' or 'Create - Projected View' to a specific drawing Fusion freezes with the hourglass showing a stays there for hours until I eventually end the task and shut it down. When adding the view the dialogue appears and I can select necessary parameters and place the view. The freezing occurs when pressing Enter to process the request. Fusion is using a lot of CPU time (about 6% which is a lot on a 32-core 4GHz Threadripper) when 'frozen' so it's awfully busy stuck in a loop doing something; just not what I want.

Because it doesn't crash there's no option to send a crash dump and on restart there is no recovery file.

Interestingly 'Create - Detail View' works ok on the same file.

Don't seem to be able to export the drawing either to post here for reference (Ugh!).

[ClintBrown3D]

Hi @iancLTBFX 

I’m sorry to hear that you are having trouble. Please share a downloadable  link to your drawing, so that I can ask the team to investigate this, or if it is sensitive, feel free to send it directly to me Clint. Brown {a} Autodesk.com

[iancLTBFX]

Clint,

Thanks for the response. I've sent a file share link to you in a private message.

Regards,

Ian

[ClintBrown3D]

Hi @iancLTBFX 

Apologies for the inconvenience, but you will need to email me. Unfortunately, I don't always get my DM's, I just checked, and I don't have one from you.

[iancLTBFX]

Hi Clint,

Sent details via email. Tested the link in the DM and it was to the wrong file anyway 😞

Correct link in email.

- Ian

[ClintBrown3D]

Hi @iancLTBFX 

I have not received an email yet. Please ensure that you have spelled it correctly,  Clint. Brown {a} Autodesk.com

[iancLTBFX]

Sent it to 'Clint.Brown {a} Autodesk.com'. Didn't get a rejected message. Is that not right?

[iancLTBFX]

Incidentally I placed a Projected View in the file and left my system running for about 4 hours (previously left it for 1 hour) and the view was eventually placed correctly and F360 became responsive. 

[ClintBrown3D]

Email looks correct, BUT please can you do me a favour and edit that message.

If my email is out on the public internet like that, I will get spammed relentlessly and won't be able to help anyone!!

[iancLTBFX]

Oops. Sorry. Edited.

[iancLTBFX]

Please check your spam folder. My surname is a direct target for Spam filters.

[ClintBrown3D]

Hi @iancLTBFX 

Nothing yet. Spam filter is clear. I will send you a direct email that you can reply to.

[iancLTBFX]

Got your email and replied with details. Third time it's been sent to the same email address and I haven't got a 'rejected' response from any of them. Emails are disappearing on your email server somewhere.