Fusion doesn't update and is working offline

Fusion doesn't update and is working offline

piotrlasenga
Observer Observer
312 Views
4 Replies
Message 1 of 5

Fusion doesn't update and is working offline

piotrlasenga
Observer
Observer

Hi,

 

Looks like my Fusion doesn't want to update and it is working offline.

piotrlasenga_0-1682888808699.png

My log file is attached.

 

0 Likes
313 Views
4 Replies
Replies (4)
Message 2 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@piotrlasenga @Please try the below :

 

1. Fo to add/remove programs 

2. Select Autodesk Fusion 360 and click on “change/modify “ 

3. This will launch the Fusion service utility 

4. Run the repair Fusion 360 

 

this should take care of the issue. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 3 of 5

piotrlasenga
Observer
Observer

I got another error during the repair:

piotrlasenga_0-1682932636266.png

Log attached.

0 Likes
Message 4 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@piotrlasenga Sorry could not get back here sooner. I did see your PM that you sent me. 

This error usually means a permissions issues to certain folders. Can you please launch the troubleshooter form in this link https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Fusion-360-install... and follow the prompts to see if the suggestions from here solves the issue for you?

Are you an administrator on this user account on the machine? 


Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 5 of 5

piotrlasenga
Observer
Observer
Nothing works from this troubleshooter form.
I decided to uninstall manually and install it again. For now, it works, I'm online during the work on Fusion. Will see how about the update part.

Anyway, thanks for some guidance and help.