Fusion crashes at each start

Fusion crashes at each start

KirillChepizhko
Advocate Advocate
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Fusion crashes at each start

KirillChepizhko
Advocate
Advocate

Looked through existing threads and solutions - nothing helped. After clean install still crashes. 
This is after most recent update. 

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RajkumarIlanchelian
Autodesk
Autodesk

@KirillChepizhko Does it give you a crash report to send in or is it a silent crash to desktop? 

Are you Mac or windows? 

Rajkumar Ilanchelian
Autodesk Fusion

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KirillChepizhko
Advocate
Advocate
windows 64
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RajkumarIlanchelian
Autodesk
Autodesk

@KirillChepizhko 

 

1. Suspecting it could be the same as this thread . Can you please try the solution in there? 

 

2. If that did not work, can you please go to C:\users\USERID\AppData\Local\Autodesk\Autodesk Fusion 360\Unique ID folder\Delete NScloudBrowserCache*.dat. Did that solve the issue?

 

3. If neither of the above solved the issue can you collect log files as described in this article and attach it here? Will need the application logs and web service logs. 

Rajkumar Ilanchelian
Autodesk Fusion

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