Fusion Crashed, Auto-Recovery is Evidently Completely Non-Functional, and my Design is Gone.

Fusion Crashed, Auto-Recovery is Evidently Completely Non-Functional, and my Design is Gone.

rjc2691
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Fusion Crashed, Auto-Recovery is Evidently Completely Non-Functional, and my Design is Gone.

rjc2691
Explorer
Explorer

I saw plenty of other posts like this when I searched the forum, but none were in the last year and none had any real resolution.

 

I had just finished a 4 hour design and was excited to finally get to send it to the printer. I think I was just doing one final orbit of the model to inspect it and Fusion360 crashed. It was a fast crash, not a long one where it gets hung up on a computation or something. When I restarted the File Recovery dialog was kind enough to show me a small list of recovered files from over a month ago (I've worked on models almost every day for the last 6 months).

 

I also went through every folder and the offline cache shown in the data panel and I even tracked down the Autodesk Application Support folder where the actual recovery files are kept, and sure enough there is nothing recent there. Finally, I did triple check my preferences and Auto-Recovery is set for every 5 minutes and I've never changed that setting. It has saved me maybe once or twice a while back.

 

So... Is a completely non-functional Auto-Recovery feature still just normal thing with Fusion360? Is there something specifically that I did wrong? Is the only solution to manually press cmd+s every 15 minutes? Is it possible to create a user script that will press cmd+s for me, since literally every other software I've used personally or professionally in the last 7 years has rendered this habit unnecessary?? 

 

For real though, just make an auto-save option that uses the existing functional and reliable save command if the auto-recovery is difficult to make work. This is pretty frustrating to experience especially considering my application already crashes almost every single time I try to close the application. Just constant crashing and unreliability....

 

Screen Shot 2021-03-03 at 01.27.59.pngScreen Shot 2021-03-03 at 02.07.45.png

If there are any suggestions, last ditch efforts, or something simple I'm missing, please let me know.

 

Thanks,

Ryan

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Phil.E
Autodesk
Autodesk

Hi,

 

Thanks for reporting here and thanks for sending crash reports. I see you've crashed twice in the last week, but the crashes are somewhat non-descript because they are force quits. In the last month, in total, I see only 4 reports from you. Please send all reports to help Fusion development see problems like you describe.

 

When you force quit, how long do you wait to allow Fusion to finish working before force-closing it?

 

Regarding recovery save: There are a few things that block recovery save, such as a running command dialog or active sketch mode. (there are a few others). If you post on the API forum it might get a response, about the request to make a command that fires the recovery save hotkeys.

 

To answer your question asking if something simple could help, the best and most simple way to ensure your work is saved is to use the save button.

save_button.png

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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