Fusion 360 Session disconnected due to inactivity

Fusion 360 Session disconnected due to inactivity

jbrittonZBJPG
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Fusion 360 Session disconnected due to inactivity

jbrittonZBJPG
Observer
Observer

Hi All, Anyone else getting the "Session disconnected due to inactivity. You can reconnect to the session within 12:57 minutes to resume or save your work." when at their education place? I think its because we are behind a proxy? Just so you know this is trying to access Fusion 360 via the web and not the installed version. 

 

Title Edited for clarity by @LeoWarrenADSK

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Message 2 of 6

rushabhthakkar_910
Advisor
Advisor

@jbrittonZBJPG, There is no issue from your side. 

Fusion Web has this thing that if you are not using it, it will give such notice kind of a thing that if you don't use fusion, and keep it idle for more time unattended, it will close. 

 

You might loose your unsaved work too. So whenever you work on Web, remember saving your work if you are going to leave it unattended. 

Thanks and Regards,


Rushabh Thakkar.


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Message 3 of 6

jbrittonZBJPG
Observer
Observer

Thanks for this - buts its pretty much instant when I log in that I get this error. I dont get it when I'm at home. 

Message 4 of 6

LeoWarrenADSK
Alumni
Alumni

Hi @jbrittonZBJPG,

Can you check if your institution has configured the ports and domains correctly, as listed in Ports and Domains required by Fusion 360 (autodesk.com)

Best,

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Leo Warren
Community Platform & Operations Manager
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Message 5 of 6

o.briggs
Alumni
Alumni

Hi @jbrittonZBJPG 
Did you manage to find a solution or are you still having problems? 

If it is fixed, we would love to hear what fixed it for you so that other members who may be searching for the same issue can find your solution. 
If it is still an issue please let us know and we can work together to get to the bottom of it. 
Many thanks,


Oliver Briggs
Community Platform & Operations Manager
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If a post answers your question then feel free to click the 'Accept Solution'

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Message 6 of 6

james_blaker
Community Visitor
Community Visitor

im also getting this error

 

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