Fusion 360 - "Link Size/Description cannot be validated" error

Fusion 360 - "Link Size/Description cannot be validated" error

cmcampbellNDCUJ
Enthusiast Enthusiast
1,010 Views
5 Replies
Message 1 of 6

Fusion 360 - "Link Size/Description cannot be validated" error

cmcampbellNDCUJ
Enthusiast
Enthusiast

On opening Fusion 360 I get a pop up saying "Your license for Link Size/Description cannot be validated. Please check if your active Autodesk Account has a license for this add-on. A license can be purchases in the Autodesk App Store" My f360 license is valid and I have no idea what the "Link Size/Description" add on is. Noting of that name appears in my add-ins folder. 

When I click "ok" F360 seems to operate as normal, but I'd still like to eliminate this bug.

 

0 Likes
1,011 Views
5 Replies
Replies (5)
Message 2 of 6

phil_eichmiller
Enthusiast
Enthusiast

That error sounds like it's reading a form that is not filled out. "link size/description" could be a placeholder for a real add-in name, and perhaps the add-in was not authored with a format that Fusion can read correctly, hence the generic warning text you see.

 

Can you please provide a screen shot of your loaded add-ins? Like this?

phileichmiller_0-1666115618788.png

 

0 Likes
Message 3 of 6

Phil.E
Autodesk
Autodesk

Apologies, I was logged into my teaching account. I'm the employee who responded above.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


0 Likes
Message 4 of 6

cmcampbellNDCUJ
Enthusiast
Enthusiast

Screen Shot 2022-10-18 at 10.42.01 AM.png

 Here's a screen shot

0 Likes
Message 5 of 6

Phil.E
Autodesk
Autodesk

If you try setting each of your installed add-ins to not run on startup, one at a time, and then restart Fusion, it should help figure out which of the add-ins is causing it.

 

PhilE_0-1666121054460.png

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


0 Likes
Message 6 of 6

cmcampbellNDCUJ
Enthusiast
Enthusiast
Thanks, I'll give that a try when I have time.
0 Likes