I am an Education user, a professor teaching a class using fusion 360. We are trying to use the product design extension on one of our projects. However, when I and several (but not all) students try accessing the extension, we receive the following error: "Something went wrong. Please try again in a few minutes." I have been trying to activate the extension since last week and have tried on multiple computers. The other available extensions do work. I have activated and used all of them previously and am currently at a loss of what else to try.
I did try searching through the forums for a similar issue but the related issues are closed as resolved without suggesting anything different than what I have already tried beyond simply waiting and hoping.
Thank you for any assistance anyone can offer.
