Fusion 360 Not responding

Fusion 360 Not responding

coreydrilldoctors
Explorer Explorer
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Message 1 of 4

Fusion 360 Not responding

coreydrilldoctors
Explorer
Explorer

Hi Guys,

 

Having an issue with Fusion 360 not responding when I open it.

It happens every now and then for me but usually uninstall and re-install fixes the problem. Today I have done this about 5 times and not getting a win.

 

I know that this is a common issue but I've checked all the posts I can find for a solution and doesn't seem to do it for me.

 

My computer specifications are fine as I have been running the software for a while now, I have no connectivity issues or issues with firewalls, anti virus etc.

 

Is anyone else having this problem? Or could somebody point me in the right direction?

 

Thanks in advance

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Accepted solutions (1)
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Replies (3)
Message 2 of 4

James.Youmatz
Autodesk Support
Autodesk Support
Accepted solution

Hi @coreydrilldoctors ,

 

In full honesty - these ones are hard to nail down due to the sporadic nature. One thing I would be super curious about next time it happens. Does deleting your LoginState.xml file and then relaunching Fusion fix this issue. I've seen issues where the cached login state goes bad and just manually wiping it, and then forcing yourself to sign back in fixes it. This also would explain why the clean uninstall works because it is doing this step as well.

 

Thanks,



James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design
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Message 3 of 4

coreydrilldoctors
Explorer
Explorer

Thanks James,

 

Sorry for the late reply, it has been working recently until today. 

 

Today I tried re-installing which didn't work, but I just deleted the login file as explained and it has worked

 

Thanks for your help

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Message 4 of 4

Anonymous
Not applicable

FROM WHERE TO GET THAT FILE

 

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