Fusion 360 is unable to open my file.

Fusion 360 is unable to open my file.

byrdi
Observer Observer
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Fusion 360 is unable to open my file.

byrdi
Observer
Observer

I am working on files on two different computers. I frequently alternate between the two. In the past, this hasn't been a problem. Recently, there were some firewall changes at my job and I had to get IT to allow proxy access for all fusion 360 ports/domains. It seemed to work fine after that but now when I open a file on my home computer that I started or edited on my work computer, I get the "unable to open (file name). It may have not been synced correctly....etc). I have followed the recommended actions and closed fusion on both computers but still can't open files on my home computer that were edited on my work computer with the firewall.

 

I have attached the file and log files. I thought exporting the file as a .f3d would let me open it at home but it does not.

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RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@byrdi @Can you please confirm that your work and home has the same Fusion version which is now 2.0.14567? Out of sync Fusion versions can cause this due to schema changes. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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byrdi
Observer
Observer

My home computer must have been on an older version 2.0.13 something. It didn't show that it was out of date at the top right. So I went to redownload fusion from the website and it said I had the most up to date version. It prompted me to open fusion since it was up to date but when fusion opened it said that it just updated and now everything is fixed. Weird but thanks