Fusion 360 Hub Archive has lost all projects starting with [].

Fusion 360 Hub Archive has lost all projects starting with [].

taylor.long.v
Participant Participant
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Message 1 of 5

Fusion 360 Hub Archive has lost all projects starting with [].

taylor.long.v
Participant
Participant

Hello, 

 

I was recently searching for a project I had archived when I noticed that the project was supposedly missing. As part of my organization structure, I use brackets to denote active projects. None of the files I had designated with those bracket are appearing in the hub. Is there ANY possible way to retrieve these? If not, that would be a pretty extreme issue with the archive system on Autodesk's side. Thank you for any and all help. 

 

Rob.

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Message 2 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@taylor.long.v When you archive a project this is the message we show. You can see that this will not be searchable. 

 

Screen Shot 2020-10-21 at 11.29.31 PM.png

 

To recover the project, log into the web and go to the archive section and you should see all your projects in there:

 

Screen Shot 2020-10-21 at 11.30.59 PM.png

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 5

taylor.long.v
Participant
Participant

Hello, 

 

Yes, I understand that. However, even in the archive, these projects are not accessible. Do you have any fix for those lost projects?

 

-Rob

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Message 4 of 5

Andy.Spivey
Community Manager
Community Manager

Hi Rob, I just sent you a PM asking for a bit more information - thanks!

 

-Andy


Andy Spivey
SQA Engineer
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Message 5 of 5

Andy.Spivey
Community Manager
Community Manager

Hi Rob,  I just wanted to follow-up to see if you received my PM and were able to provide the requested information?

 

Thanks much!


Andy Spivey
SQA Engineer
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