Fusion 360 file won't open syncing issues

[drewthompson5BE9G]

My project file won't open, It says there are syncing issues but as far as I can tell the file is synced and the software is the latest version,

Help please

[dsouzasujay · Accepted solution]

Hi @drewthompson5BE9G 

Sorry to see that you're facing this problem.

Can you please check from
? Help > About

and confirm if you are on the latest version.

If you are on the latest version.

Then please follow below steps.

• Close Fusion 360
• Browse below folder 
  • Windows: C:\Users\***\AppData\Local\Autodesk\Autodesk Fusion 360\<Unique Oxygen ID>
  • Having trouble finding this directory?: How to enable hidden files and folders on Windows
• Take backup of<Unique Oxygen ID>
• Delete <Unique Oxygen ID> 
  • Having trouble deleting files? restart your machine and delete.
• Restart fusion and try to open the file again

[drewthompson5BE9G]

Thank you this has sorted the problem.

Merry Christmas (if you celebrate) but all the best asnyway

Drew

[dsouzasujay]

Good to know problem sorted.
Yes, i do celebrate.. Merry Christmas 🎅  @drewthompson5BE9G 

[Jimbourekas]

same here, last night it worked fine. Workaround works!