Fusion 360 Doesn't start correctly/completely

[productdevelop]

When launching Fusion360 I have to hold down <ctrl> and A or SHFT keys to get it to launch correctly. Otherwise, only the "browser" panel appears and that is it! I have to use CTRL-ALT-Delete to kill the program when this happens. I have reset it, used the service utility, updated it, uninstalled and re-installed, etc. Can't figure out what is wrong.  lil help?

[productdevelop]

I should have mentioned, I use the community edition.  I am an EE but have had fun learning this software from Lars!  Great tutorials!

[RajkumarIlanchelian]

@productdevelop Can you help with a small video on what you mean by only browser launches? 

Also, if you can collect logs for us from this machine would help.

If you go to 

1. Add/remove programs
2. Select Fusion - Modify 
3. Launch the service utility 
4. Gather system info 
Attach Fusiondiagnosticslogs.zip

[productdevelop]

If you go to the file>view> and then show/hide browser , that is the only part that appears.  The comment bar on the bottom shows as well.  The rest of "fusion360" is transparent, i.e. I see the computer desktop.  Can't seem to find that file...

[RajkumarIlanchelian]

@productdevelop Can you check to see if you have any updates to graphics and to Windows OS? 

If graphics shows that it is up-to-date can you uninstall the driver and download it from the manufacture again and install it? 

[productdevelop]

found it... screen was hiding, lol.

[productdevelop]

Everything is up to date.  I have reset and reinstalled everything.   

[RajkumarIlanchelian]

@productdevelop Can you please try reinstalling the graphics? 

[productdevelop · Accepted solution]

I think it might be working... I didn't reboot yet though.  In the NVIDIA control panel I checked the "enable video editing mode" and now it seems to start just fine.  Its a Quadro Pro 4000 so it's 6 year old technology.  Not sure why that fixed it but I am happy to just move along.  I like this tool, fun to learn.  Thanks for the help!  If I run into any future issue I will reinstall the driver for the card.