Fusion 360 does not go online

Fusion 360 does not go online

raul_cenusa
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Fusion 360 does not go online

raul_cenusa
Community Visitor
Community Visitor

Everytime I try to go online I get the AUTH-010  code. I reinstalled the program but it did not solve the issue

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RajkumarIlanchelian
Autodesk
Autodesk

@raul_cenusa From the logs it looks like it is failing to authenticate. Can you please try the below?

1. Close Fusion 360
2. Go to add/remove programs
3. Select Fusion 360 
4. Modify - This will launch the Fusion service utility
5. Run reset Fusion
6. Now restart your machine (this may not be required but good to do this)
7. Now when you get back doe Fusion 360 launch? 

If for any reason this does not work:

1. Go to https://login.autodesk360.com/login
2. Login here
3. Now go to Fusion application and login again

Does that help?

Rajkumar Ilanchelian
Autodesk Fusion

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