Fusion 360 defaults to education license, won't apply paid ultimate license

[Anonymous]

Hello, I am facing this problem from past 1 month, I tried to logout and login multiple times, still it is not solving my problem, But i have been charged for ultimate license every month through auto renewal process, also I don't see generative design module in the workbench.

Please somebody help me.

Attached is the invoice of november month's subcription.

[James.Youmatz]

Hi @Anonymous,

I have sent you a PM to your response to me, as well as created a case and sent it to the appropriate team.

Thanks,