Fusion 360 All Renderings no longer work

[Anonymous]

Recently I started rendering some models I was making and closed Fusion 360 while they cloud rendered, when I came back all my renders, including the old and new ones, from all my projects, were no longer working.

The renders weren't showing thumbnails in the render gallery, and would never load if you inspected one.

I also tried to access these renders through the rendering website, however it is also not working there too.

This issue is also the case for other projects I have made

I do not know why this has happened but it has been a day since and it has not resolved.

I would like to access my renders but cannot download them from either source.
Help would be greatly appreciated, so I can get back on track.

[mohammed.aliTDPXK]

Hello @Anonymous ,

Sorry for the issue you are facing, this may be due to a slow internet connection, can you please restart Fusion and try again?

• Also can you please check if you can render a new image?
• Are you able to do a Local render?

[mohammed.aliTDPXK]

Hello @Anonymous ,

Just to follow up on this issue, are you still facing this?

[Anonymous]

Thank you for the assistance @mohammed.aliTDPXK 

Unfortunately Yes, the problem is still currently occurring, however with a different model I made.

Renders via the Cloud-Rendering system are not previewing at all.
However the Local Renderer works fine.

The previous model I had issues with seemed to resolve as the cloud renders eventually started to preview, however on my latest, the same issue has occurred and I cannot access the previous models renders either.

In the image above, the only render with a working preview is a Local Render.

I rely on the cloud-renderer for the best quality renders, as my computer doesn't have the greatest specs to render these things.

Sorry for the delayed response.