File is crashing while opening

File is crashing while opening

mayankN49VV
Explorer Explorer
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Message 1 of 4

File is crashing while opening

mayankN49VV
Explorer
Explorer

Hi 

 

Some of the files in my fusion are crashing again and again (fusion crashed)
and it happens after I update the fusion 360

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Replies (3)
Message 2 of 4

Phil.E
Autodesk
Autodesk

I can't find any crash report from you after April 15, 2022. Are you seeing the crash report dialog?

 

Those reports really help. Looking at your entire crash history going back to 2020, every single crash you've experienced is now fixed. Thanks for sending those reports, they help us solve crashes.

 

Watching the video, that kind of "crash to desktop" is often graphics related. Can you please gather and post your graphics diagnostic information? (found by going to Help > Support and Diagnostics > Graphics Diagnostic)





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 3 of 4

mayankN49VV
Explorer
Explorer

Then why all the other files are opening

 

[GPU Information]
GPU Device: NVIDIA GeForce GTX 1650
GPU RAM: 3968 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 516.59
GPU Driver Date: 06/24/2022

[Graphics Effects Settings]
Anti Aliasing: Off
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

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Message 4 of 4

Phil.E
Autodesk
Autodesk

Hi,

 

You mentioned that some of your files are crashing. Can you share a link or export one of these designs so I can try to reproduce the crash and log a bug report for it?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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