Failed to install Fusion 360. Downloader freeze

Failed to install Fusion 360. Downloader freeze

haoran.yi
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Failed to install Fusion 360. Downloader freeze

haoran.yi
Explorer
Explorer

The installer streamer  starts download and freeze at some percentage.  My laptop use wiki connection.  I tried to install it on a wired desktop, it finished downloader.  wifi has not problem and was connected all the time.  

log error :

===========================


2021-11-07 12:13:34,792 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.process.process - ERROR :: Non patched update. Raise exception
2021-11-07 12:13:34,811 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.process.process - INFO :: Downloading archive from https://dl.appstreaming.autodesk.com/production/packages/7d02e0f62f2413bdd0265f59232caca62b3a15fb.ta... for package 8a34eb19c0f5533d3956713b20e69efae61e7a01
2021-11-07 12:13:34,812 - MainProcess(5060) - ThreadPoolExecutor-1_4 - adsk.dls.streamer.netlib - INFO :: ProxyServer: cmVsYXkubHNhY2Nlc3MubWU6NjIzMTI=
2021-11-07 12:13:34,812 - MainProcess(5060) - ThreadPoolExecutor-1_4 - adsk.dls.streamer.netlib - INFO :: Setup HTTPSHandler and ProxyHandler
2021-11-07 12:13:34,812 - MainProcess(5060) - ThreadPoolExecutor-1_4 - adsk.dls.streamer.netlib - INFO :: Setup AuthHandler
2021-11-07 12:13:34,834 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.netlib - INFO :: ProxyServer: cmVsYXkubHNhY2Nlc3MubWU6NjIzMTI=
2021-11-07 12:13:34,835 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.netlib - INFO :: Setup HTTPSHandler and ProxyHandler
2021-11-07 12:13:34,835 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.netlib - INFO :: Setup AuthHandler
2021-11-07 12:13:34,835 - MainProcess(5060) - ThreadPoolExecutor-1_4 - adsk.dls.streamer.hacked_https - INFO :: Tunnel connect string: CONNECT dl.appstreaming.autodesk.com:443 HTTP/1.0

2021-11-07 12:13:34,837 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.hacked_https - INFO :: Tunnel connect string: CONNECT dl.appstreaming.autodesk.com:443 HTTP/1.0

2021-11-07 12:13:34,922 - MainProcess(5060) - ThreadPoolExecutor-1_2 - adsk.dls.streamer.process.process - INFO :: Extract path resolves to: \\?\C:\Users\Haoran.Yi\AppData\Local\Autodesk\webdeploy\production\96174d2c4918a1a613b00371fd422e0f30e1d187
2021-11-07 12:13:34,923 - MainProcess(5060) - ThreadPoolExecutor-1_2 - adsk.dls.streamer.process.process - ERROR :: Non patched update. Raise exception
2021-11-07 12:13:35,062 - MainProcess(5060) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process.process - INFO :: Extract path resolves to: \\?\C:\Users\Haoran.Yi\AppData\Local\Autodesk\webdeploy\production\96174d2c4918a1a613b00371fd422e0f30e1d187
2021-11-07 12:13:35,062 - MainProcess(5060) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process.process - ERROR :: Non patched update. Raise exception
2021-11-07 12:13:35,095 - MainProcess(5060) - ThreadPoolExecutor-1_1 - adsk.dls.streamer.process.process - INFO :: Extract path resolves to: \\?\C:\Users\Haoran.Yi\AppData\Local\Autodesk\webdeploy\production\96174d2c4918a1a613b00371fd422e0f30e1d187
2021-11-07 12:13:35,095 - MainProcess(5060) - ThreadPoolExecutor-1_1 - adsk.dls.streamer.process.process - ERROR :: Non patched update. Raise exception
2021-11-07 12:13:35,103 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.process.process - INFO :: Extract path resolves to: \\?\C:\Users\Haoran.Yi\AppData\Local\Autodesk\webdeploy\production\96174d2c4918a1a613b00371fd422e0f30e1d187
2021-11-07 12:13:35,103 - MainProcess(5060) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.process.process - ERROR :: Non patched update. Raise exception
2021-11-07 12:13:35,109 - MainProcess(5060) - ThreadPoolExecutor-1_4 - adsk.dls.streamer.process.process - INFO :: Extract path resolves to: \\?\C:\Users\Haoran.Yi\AppData\Local\Autodesk\webdeploy\production\96174d2c4918a1a613b00371fd422e0f30e1d187
2021-11-07 12:13:35,109 - MainProcess(5060) - ThreadPoolExecutor-1_4 - adsk.dls.streamer.process.process - ERROR :: Non patched update. Raise exception
2021-11-07 12:13:35,183 - MainProcess(5060) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host dl.appstreaming.autodesk.com is accessible
2021-11-07 12:13:35,184 - MainProcess(5060) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: MTA0LjY1LjkuMTQx
2021-11-07 12:13:35,184 - MainProcess(5060) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I: MTkyLjE2OC4xLjE2Ng==
2021-11-07 12:13:35,555 - MainProcess(5060) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOiAgbG9jYWxob3N0DSwgQWRkcmVzczogIDo6MQ0=
2021-11-07 12:13:35,555 - MainProcess(5060) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2021-11-07 12:13:35,555 - MainProcess(5060) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 1119, in execute
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 1066, in execute_without_errorhandling
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 895, in _config_app
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 1824, in _do_installation
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 1589, in wait_threads
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\concurrent\futures\thread.py", line 57, in run
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 1616, in execute_action
File "R:\Streamer\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 360, in <lambda>
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 661, in _extractpackage
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 2002, in extractall
File "R:\Streamer\src\adsk\dls\streamer\tar_package_record.py", line 77, in extract
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 2044, in extract
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 2114, in _extract_member
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 2163, in makefile
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 247, in copyfileobj
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 537, in read
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 550, in _read
File "E:\Jenkins\3P\PYTHON\3.7.6\WIN64_1\lib\tarfile.py", line 570, in __read
File "R:\Streamer\src\adsk\dls\streamer\process\process.py", line 73, in read
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 337, in read
TypeError: int() argument must be a string, a bytes-like object or a number, not 'NoneType'

-------------------------------------------------------------------------------

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Message 2 of 2

Phil.E
Autodesk
Autodesk

This looks like a failed installation has left behind some problems. Can you please try cleaning Fusion 360 folders and try again?

 

Here are the instructions to do a clean uninstall.

 

How to do a manual clean uninstall of Autodesk Fusion 360 | Fusion 360 | Autodesk Knowledge Network





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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