Error with saving datas

Error with saving datas

fackler_df
Explorer Explorer
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Message 1 of 8

Error with saving datas

fackler_df
Explorer
Explorer

Hi guys,

 

since yesterday, everytime when i try to save my projekt i recieve this message: 

 

 "Got an unknown exception when saving document."

 

Can some one help me please, i cant find the solution.

 

Thanks 

Daniel

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463 Views
7 Replies
Replies (7)
Message 2 of 8

RajkumarIlanchelian
Autodesk
Autodesk

@fackler_df @Are you seeing this in any design ? For example if you create a new design and simply save it are you seeing this message ? If not is this happening on any particular design in your project? 

The error could likely be due to a network issue where we are not able to reach the services necessary to upload the document. Does connecting to another network like a hotspot on your phone help? This will help to isolate the problem. 

Finally sometime a simple restart of the machine or restart to your network router does the trick as well. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 8

fackler_df
Explorer
Explorer

The error appears as soon as I add a milling option and then want to save.

When creating the sketch it works strangely

 

I checked my network connection and it works perfectly.
But the error still appears.

I have also restarted my PC several times

 

Greatings 

Daniel

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Message 4 of 8

RajkumarIlanchelian
Autodesk
Autodesk

@fackler_df @Would you be able to share the design that causes this issue ? 

@seth.madore would you be able to look into this once we have a design ? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 5 of 8

seth.madore
Community Manager
Community Manager

Yep, let's see if we can reproduce it

 


Seth Madore
Customer Advocacy Manager - Manufacturing


Message 6 of 8

fackler_df
Explorer
Explorer

Maybe you find something yeah 

 

Greatings 

Daniel

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Message 7 of 8

fackler_df
Explorer
Explorer

Here is also a picture of the error

fackler_df_0-1708727765766.png

 

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Message 8 of 8

seth.madore
Community Manager
Community Manager

I opened your file and saved a copy to my cloud. I then added a milling toolpath (a Face toolpath) and then saved the file with no issues.

Can you delete your file from the cloud, reupload this one and see if the error persists?

 


Seth Madore
Customer Advocacy Manager - Manufacturing


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