Error when opening a file

Error when opening a file

jbackstrom71
Explorer Explorer
488 Views
10 Replies
Message 1 of 11

Error when opening a file

jbackstrom71
Explorer
Explorer

When I try to open a project im working on I get this message on the screen.

jbackstrom71_0-1705778883783.png

What has happend, and is it possible to restore my project?

 

0 Likes
489 Views
10 Replies
Replies (10)
Message 2 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@jbackstrom71 Can you please try the below?

1. Close Fusion
2. open Fusion again
3. Go into offline mode (either use the switch on the top right corner) or disconnect internet
4. Now are you able to open this file? If so go ahead and make a small change to it and save it
5. Now go back online
6. Is the file now "fixed"?

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 3 of 11

jbackstrom71
Explorer
Explorer

Thanks for the advice. Unfortunatelly the same problem occur 😞

0 Likes
Message 4 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@jbackstrom71 @Just to confirm where you able to open it when in offline or the error is up in offline mode as well? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 5 of 11

jbackstrom71
Explorer
Explorer

I was not able to open it, the same error message kept coming up. 

0 Likes
Message 6 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@jbackstrom71 Can you please try the solutions in this article? 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/The-path-is-not-a-...

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 7 of 11

jbackstrom71
Explorer
Explorer

I can't find the file on my computer 

0 Likes
Message 8 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@jbackstrom71 Can you clarify which file you cannot find in this path? Can you post an image of what you see? Are you not able to see the F folder?

Windows:  C:\Users\name\AppData\Local\Autodesk\Autodesk Fusion 360\<alphanumerical folder>\W.login\

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 9 of 11

jbackstrom71
Explorer
Explorer

I found the file, with some help. But the only version I can open is an earlier version, so much of my work is lost.

 

0 Likes
Message 10 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@jbackstrom71 The version that you are able to open, when was that saved? Between then and now is this the only file that is impacted or any designs on your machine is impacted? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 11 of 11

jbackstrom71
Explorer
Explorer

That file was saved 12/17/23. Thats the only file thats impacted.

 

0 Likes