ERROR-Moving to fully featured hubs

ERROR-Moving to fully featured hubs

Harold_Weistra
Advocate Advocate
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7 Replies
Message 1 of 8

ERROR-Moving to fully featured hubs

Harold_Weistra
Advocate
Advocate

I am stuck in the moving hub error. Support team can you please help?

 

Nowhere to go after the in app message. Having to force shutdown Fusion.

 

 

HUB-ID.png1-move-to-hub-msg.png2-error-msg.png3-in-app-browser-hang.png

 

 

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Accepted solutions (1)
726 Views
7 Replies
Replies (7)
Message 2 of 8

rajat_mehtaL58QJ
Autodesk
Autodesk

Hi @Harold_Weistra 
Apologies you had to go through this.I am from the Autodesk Fusion Team . Are you still facing this issue ?
If yes please let me know, we will fix this issue for you . 
Thanks,
Rajat

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Message 3 of 8

Harold_Weistra
Advocate
Advocate

Hello @rajat_mehtaL58QJ

 

It is the harold@caddesign.nl id.

 

Thank you for your support!

 

Harold

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Message 4 of 8

rajat_mehtaL58QJ
Autodesk
Autodesk
Accepted solution

Hi @Harold_Weistra ,
I checked your account , your hubs look okay to me .
Th error which you faced yesterday was a product bug and we have reverted it yesterday so you should no longer be facing it anymore . If you can still see it,let me know?
I will get in touch with my team and check whats wrong .
Regarding Migration to Fusion Team - Autodesk is now retiring all single user storage hubs . Reference - Single-Storage-is-Moving-to-Fusion-Team .
I will re-enable the migration for you if you are okay , let me know.
Thanks,
Rajat

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Message 5 of 8

Harold_Weistra
Advocate
Advocate
Hi Rajat,
Seems it’s okay again. Thank you.

i don’t have any data in my Single User Storage so it’s okay to migrate that to a Team.

Thank you!

Harold

Message 6 of 8

mdavidlem
Observer
Observer

I'm having the exact same issue but in my case on silicone Macs.

 

 

Screenshot 2024-12-04 at 12.32.20.png

 

Screenshot 2024-12-04 at 12.32.31.png

 

Screenshot 2024-12-04 at 12.32.42.png

   

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Message 7 of 8

rajat_mehtaL58QJ
Autodesk
Autodesk

Hi @mdavidlem the issue you are facing is not the same as mentioned by @Harold_Weistra , please send the email id associated with your hub to me in private message , will unblock you immediately.
Thanks,
Rajat

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Message 8 of 8

mdavidlem
Observer
Observer

Hi Rajat, thank you. I just tried it again and now my files have been moved without those error messages.