Error: cloud storage

Error: cloud storage

richard_polzer
Observer Observer
175 Views
3 Replies
Message 1 of 4

Error: cloud storage

richard_polzer
Observer
Observer

Hello,

I am new to Autodesk Fusion. I just installed it as academic licensed.  In Abos/Contracts it tells me 250 List Places and due date 12.12.2025.

However, if I try to run a simulation, i always get some kind of error like this:

Connecting Rod Assembly v2: Simulation Model 1 - Studie 1 - Statische Spannung
_____ 2024-12-16 21:39:12 _____
Dokument wird in den Cloud-Speicher hochgeladen. Cloud-Job ist ausstehend.
Lösung wird gestartet
Fehler: Lösung kann nicht gestartet werden, da kein Speicher dafür in der Cloud eingerichtet werden konnte

 

Can someone give me advice where the problem lies?

 




0 Likes
176 Views
3 Replies
Replies (3)
Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@henderh Hugh, any ideas on the error? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 4

richard_polzer
Observer
Observer

I think the problem was maybe, that I was missing the Autodesk Desktop Connector installation. I downloaded it, but maybe the installation was missing. A bit confusing installation here.

0 Likes
Message 4 of 4

henderh
Community Manager
Community Manager

Hi @richard_polzer,

 

Fusion Simulation solves shouldn't rely on Desktop Connector. Perhaps the timing was a coincidence.

If you're still having issues, you can try this technical solution article:

In case you encounter the issue again, please attach the Fusion log files when this happens:

  • Help pull-down (upper right of the UI) > Support and Diagnostics > Diagnostic Log Files

Best regards,

ps: thank you for tagging me @RajkumarIlanchelian



Hugh Henderson
QA Engineer (Fusion Simulation)
0 Likes