Education license has expired.

Education license has expired.

Anonymous
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Message 1 of 9

Education license has expired.

Anonymous
Not applicable

My three year education license has expired, it says term has expired. 

I have pressed the buy now, qualify for educational option, re validated my license, requested contact, live chatted with two support consultants (Vijay and Naresh).

Still nothing has worked, this process should be far simpler.  

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Accepted solutions (2)
6,720 Views
8 Replies
Replies (8)
Message 2 of 9

karina.harper
Autodesk Support
Autodesk Support
Accepted solution

Hi @Anonymous 

 

I see that you currently have 4 cases open with the education support team. One was closed due to not receiving a response. The chat you started has transitioned to a case and Naresh is working on getting this issue resolved. You will be hearing from them once the extensions has been completed.

 

Do you have any questions about this?

 

Thanks,

 

Karina

 


Karina Harper

Software QA Engineer, Fusion

What's New in Fusion | Contact Support | EDU Support | Support Board Best Practices


Message 3 of 9

Anonymous
Not applicable
Accepted solution

Thanks for your help its all now sorted.

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Message 4 of 9

Anonymous
Not applicable

So no solution here?

 

😞

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Message 5 of 9

leowarren34
Mentor
Mentor

@Anonymous, you can renew your Fusion 360 license by reaching out the education support team: https://www.autodesk.com/education/support

Leo Warren
Autodesk Student Ambassador Diamond
Please accept as solution and give likes if applicable.
Message 6 of 9

Anonymous
Not applicable

Thanks..

 

I tried that.   not much help.

 

First person knew nothing.  (and even suggested odd reasons).. 

Running Win 7  (mixed up that MS is dropping support. but that F360 DOES till work on Win7)  (sigh)

Told me email was not found or associated with an account?  (whaaaat?  I logged in to my account, manager area, and even F360 itself the first boot)

 

No clue what to do now.. (abandon F360 for ever?)

 

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Message 7 of 9

Anonymous
Not applicable

I am a retired professional licence Engineer. I was qualified to get Auto-cad software  to help some young Architect to learn  how to make structural plan and details. I do this for free, I am 84 year old, I like to do something before I go.

I start use AUTOCAD since 2004, but I still think I am a  beginner i wish I can get reinstate the licence of AUTOCAD  ARCH. 2014 AND AUTOCAD ARCH. 2018  THANK YOU    

Message 8 of 9

Anonymous
Not applicable

Could you help me to reactivate my educational license for 3ds Max 2017?

Message 9 of 9

Anonymous
Not applicable

active it please

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