Echec de la connexion / fail when I launch Autodesk Fusion 360

Echec de la connexion / fail when I launch Autodesk Fusion 360

aurelien.demain
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Echec de la connexion / fail when I launch Autodesk Fusion 360

aurelien.demain
Observer
Observer

Lorsque je lance Autodesk Fusion 360 j'ai le message suivant:

 

Echec de la connexion

Une erreur s'est produite lors de la connexion à Fusion 360

 

Il fonctionnait très bien lorsque je l'ai utilisé la semaine dernière.

Merci d'avance pour votre aide

 

When I launch Autodesk Fusion 360 I get the following message:

 

Login failed

An error occurred while connecting to Fusion 360

 

It was working great when I used it last week.

thank you in advance for your help

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aurelien.demain
Observer
Observer

J'ai ce message

 

I have this message

 

aureliendemain_1-1648570468980.png

 

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Message 3 of 3

RajkumarIlanchelian
Autodesk
Autodesk

@aurelien.demain 

 

Does any solutions in the article link that you saw in the error help? We would also like to get your log files to see what could be happening here. 

Manual way to collect logs - Please collect both application and web service logs per this article.

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

Rajkumar Ilanchelian
Autodesk Fusion

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