Drawing Space Crashes

Drawing Space Crashes

bensporn
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Drawing Space Crashes

bensporn
Contributor
Contributor

Does anyone else get a ton of crashes within the drawing space?  I seem to get them the most when I am trying to change the scale of a view.  This is extremely time wasting because the drawings do not autosave like a model does so if it happens and you didn't manually save your file you loose everything.  Is there a way to get an autosaving feature in drawings?  

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Message 2 of 6

ClintBrown3D
Autodesk
Autodesk

Hi @bensporn 

 

I'm sorry to hear that you are having trouble. Perhaps I can help.

 

First off, can you tell me a bit more about your environment? Are you running on Windows or Mac? And what graphics setup are you running? Easiest way to get this is via the Graphics diagnostic tool.

 

ClintBrown3D_0-1677244363430.png

 

If you are on Windows, are you on a laptop? And if so, do you know if it has a dual graphics card?

 

Let's check this first, then we can move on to your dataset.

 


Clint Brown
Senior Product Manager - Autodesk Fusion



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Message 3 of 6

bensporn
Contributor
Contributor

Below is the graphic diagnostic.  I am on a Windows Desktop and it happens to the other computers in my office as well.

 

 

[GPU Information]
GPU Device: Radeon(TM) RX 550
GPU RAM: 2048 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 31.0.12044.13002
GPU Driver Date: 12/13/2022

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

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Message 4 of 6

ClintBrown3D
Autodesk
Autodesk

Hi @bensporn

 

OK, let's try 2 things:

 

#1 - Please share a downloadable link to your drawing, so that I can ask the team to investigate any crashes with your dataset scale changes. If it is sensitive, feel free to send it directly to me Clint. Brown {a} Autodesk.com

 

#2 - Looking at AMD's website, there appears to be a better driver available for CAD packages for the graphics card, see the "Pro Edition" below. I'd suggest installing that to see if you get a better experience.

 

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500x-series/radeon-rx-550x

2023-02-24_14h15_05.png


Clint Brown
Senior Product Manager - Autodesk Fusion



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The Ultimate Guide to Drawing Automation
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Message 5 of 6

bensporn
Contributor
Contributor

Sounds good.  I will have to wait for it to happen again and send you that file because I'm not sure which ones it has happened on recently.  I will also try that driver and see if it helps.

 

Thanks!

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Message 6 of 6

zsolt_vincze
Participant
Participant

Hello, i have the same kinda issue in the drawing space, in addition  i am using Joiner_Cad plugin.

Fusion crashes especially when using dimensions , chain dimensions and tables ( excel - inserted )

i use windows os. , and the graphics diagnostics :

[GPU Information]
GPU Device: NVIDIA Quadro M5000
GPU RAM: 8192 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 566.03
GPU Driver Date: 10/16/2024

[Graphics Effects Settings]
Anti Aliasing: Off
Ambient Occlusion: Off
Object Shadow: Off
Ground Shadow: Off
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance

[Limit effects to optimize performance]
On

 

also i attach the project file, in design space there is no issue, only in the drawing space.

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