Documents stuck uploading

Documents stuck uploading

brentd27
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Documents stuck uploading

brentd27
Observer
Observer

I have two documents that are stuck uploading.  In both cases, I originally created the document on my laptop, saved, the document and closed 360, then closed the laptop, and later tried to reopen the documents on my desktop.  I ended up having to recreate them as they show "Document still uploading" on both machines.  I have tried everything I've found online to clear the download cache on both machines, but they come back as soon as Fusion is restarted.  Any ideas how to fix it?

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RajkumarIlanchelian
Autodesk
Autodesk

@brentd27 

Do you have the personal license? If so can you try this solution? https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Files-stuck-in-Edi...

If you are not on a personal license can you follow this document? https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/File-stuck-in-uplo...

 

Rajkumar Ilanchelian
Autodesk Fusion

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