Difficulties on using Autodesk desktop connector

Difficulties on using Autodesk desktop connector

mario.brizida
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Difficulties on using Autodesk desktop connector

mario.brizida
Advocate
Advocate

Hello all;

I proceeded as indicated ti install Autodesk desktop connector, it was correctly installed, but unfortunately doesn't work.

Its insalled an active (I think)

mariobrizida_0-1626685154886.png

But tyhe fact is that I don,t see the 'clud' driver for fusion 360:

mariobrizida_1-1626685262403.png

Installation guide is very short and doesn't explain in detail how to install and nothing is said when we have problems.

Could you please tell me how to proceed?

Thank you;

MB

 

 

 

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Message 2 of 4

Rushikesh.kadam
Autodesk
Autodesk
Accepted solution

@mario.brizida 

Desktop Connector by design links to Fusion 360 Team Hub and not to a Fusion 360 single-user storage (personal hub). Can you check if you are using the Fusion 360 Team hub?  If you are using the Fusion 360 single-user storage (personal hub) refer to the post.

 

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If my reply was helpful, please click the "Accept as Solution" button. This helps others get the answer more quickly! "Like" is always welcomed.

 




Rushikesh Kadam
Senior QA Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 4

mario.brizida
Advocate
Advocate
Accepted solution

Thank you. I was not using Team Fusion. Now it seems to work.

Message 4 of 4

Rushikesh.kadam
Autodesk
Autodesk

@mario.brizida Happy to hear it solved the issue.

 

Regards,




Rushikesh Kadam
Senior QA Engineer
Quality Assurance
Autodesk, Inc.


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