design disappeared over the weekend

design disappeared over the weekend

asciencepotato
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Message 1 of 3

design disappeared over the weekend

asciencepotato
Contributor
Contributor

i spent a few days working on a design last week and when i came back into work from the weekend the design appears to be gone, it is not in my recent list of files nor is it in my list of projects either. it appears to have completely disappeared. this is a design for a client who was expecting to have a prototype ready for pickup tomorrow, which is now not going to happen.

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Message 2 of 3

RajkumarIlanchelian
Autodesk
Autodesk

@asciencepotato Couple of things.

1. Can you direct message me your email used to register for Fusion? I can check in the back end to look for the project. (If you can also share which project you are trying to locate)

2. If you login to https://login.autodesk360.com/login and go to the "Trash can" , does the design appear there? Possible an accidental delete happened? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 3

asciencepotato
Contributor
Contributor

i ended up restarting the software and the design had appeared. thanks for the help tough.