Data Panel Blank

[dstoddard]

I am an indutrial designer and Solidworks user for 8 years (among many other 3d apps).

I have recently begun to get serious about learning fusion.

I am consistently getting a blank data panel.

I can "clear cache data" and on relaunch the data panel will return, but after quitting and relaunching it is blank again.

A couple of weeks ago I did a complete uninstall, redownload, and re-install but this has not helped.

This is happening on two machines one at work, one at home

2019 iMac 27" i9

and

2017" iMacPro 18 core Xeon

Both running OSX Sonoma 14.4.1

This looks like some sort of bug, but please let me know if there is any other fix that may be available.

Thanks,

Dave

[RajkumarIlanchelian]

@dstoddard Can you please check the below article and see if the solutions called out here helps? 

https://help.autodesk.com/view/fusion360/ENU/?caas=caas/sfdcarticles/sfdcarticles/Data-Panel-is-show...

[anoop.sukumaran.latha]

Also @dstoddard few users have reported similar issue with data panel. If the comments from @RajkumarIlanchelian  did not help, appreciate if you can share your Fusion logs for us to troubleshoot? Are you observing no Data Panel if you sign out and log back in?  

[randyT9V9C]

I am seeing the same blank data panel issue. None of the before mentioned fixes have helped. Starting in Rosetta provides a partially capable data panel with the exception of not being able to switch team hubs. It is working on my Intel based Mac but doesn't work on my new M3 based mac.

MacBook Pro 16 inch 2023. Apple M3 Max. Sonoma 14.6.1 (23G93).

Attached are the diagnostic logs.

[randyT9V9C]

I have a workaround. It's definitely a bit of a kludge. Run Fusion in Rosetta, which will display the Data Panel, and to fix the team hub drop down you also have to disable eGPU.

launchctl setenv NEUTRON_CHROME_DISABLE_GPU 1

This appears to "fix" the problem. Hopefully this can be fixed in the next release.

[randyT9V9C]

Interestingly on my next restart of Fusion I had to toggle the eGPU back on for the Team Hub dropdown to re-appear at the top of the Data Panel. Right now I have it working with Rosetta and the eGPU on. Crazy.

I also had to enable Rosetta on the M1 MacBook Air that I tested. Clearly there is something about the Data Panel that isn't playing well with Apple chips. It would be really nice to run natively rather than emulating with Rosetta.

I had previously been running version 2.0.18719 on the MacBook Air with the M1 chip natively.

[speed.rob]

There seem to be a lot of people experiencing this issue, myself included.

[speed.rob]

Holy cow, after roughly a week of being unable to use Fusion, I stumbled on a fix immediately after reporting the bug. Disable this setting:

 Graphics > Display > High-resolution canvas graphics on High DPI displays

Why that works is beyond me.

[randyT9V9C]

@speed.rob I detuned my video similarly without any luck before conceding to use Rosetta. Are you running a machine with an Apple processor (M1/2/3) or Intel processor?

[dstoddard]

I am on Intel- 27" iMac Pro with egpu.

Try logging out of Fusion, relaunch the app, and log back in.

[speed.rob]

Intel.

[speed.rob]

Same issue is still present in version 2.0.20256.

[speed.rob]

I just noticed something in the troubleshooting document that made me laugh. Please don't tell me that this issue got in front of an engineer and they accepted this as a solution.

The laptop has both an integrated and discrete GPU, and the latter is only activated when the laptop is plugged in. Unplugging the laptop isn't a solution, fixing the bug in Fusion is the solution.

[ericjforman]

This worked for me (iMac 3.3 GHz Quad-Core Intel Core i5). [From dstoddard:  In Prefs, DISABLE Graphics > Display > High-resolution canvas graphics on High DPI displays.]

But it's very odd that the same computer never had that issue before the recent Fusion updates...

[randyT9V9C]

Some of these alternate fixes appear to work for Intel based processors but not Apple M1/M2/M3 (ARM) processors. It was working fine without Rosetta until about May 2024. All later versions have required Rosetta which suggests there is likely some Intel specific code/libraries in the mix.