cx_ Freeze: Python error

[Anonymous]

NEWBY QUESTION,

having issues not being able to import collections traceback module , there have been no updates to the computer and F360 worked great last time used (late October) any thoughts.... all help greatly appreciated.

[g-andresen]

hi,

try CLEAN UNINSTALL

günther

[Anonymous]

Hi Guenther, 

have uninstalled and cold rebooted, re installed with the same result. had a look for errant files but alas none found.

will try again tonight.

Cheers

Kevin

[g-andresen · Accepted solution]

Hi,

1. did you additional use the manual CLEAN UNINSTALL (same link)?

2. create a new User (WIN/MAC)*  > install Fusion > start with your "old" account

günther

* avoid special characters

[Anonymous]

Thanks Gunther

[Anonymous]

Hi Gunther, took the extra time completed the auto uninstall via the link, then followed the manual uninstall process, alot of the files had been deleted, but there was a few stragglers.

cold booted the machine and installed Fusion 360 successfully.

thank you for the assistance