Crash accessing Simulation tab

[LamanDesigns]

Good day,

I am having trouble accessing the simulation tab. As soon as I click on it, it crashes. I have tried it on three computers (all macs) and with different files. It is certainly not specific file related. I found an online guide from a couple of years ago to clear the user setting on the computer and tried that with no results. So I am stuck now on what to do. This started with the latest update which I  believe was pushed a few days ago.

Thanks,

Omid

[jodom4]

Hey LamanDesigns,

Sorry for your trouble. Can you attach your diagnostic log files?

[LamanDesigns]

File is attached!

[quentin]

I am also having this problem. I am on a Windows PC. I have included my log also.

[paul.clauss · Accepted solution]

Hi @quentin @LamanDesigns

Thanks for posting. I am sorry to hear you've been experiencing this issue. 

Looking into your crash reports, I believe the both of you are falling into a known issue, logged internally as FUS-42672. To resolve this issue, you'll need to disable the UI preview in Fusion 360 as shown at this link.

The development team is working out a long-term fix for this and we apologize for any problems it has caused you.

[LamanDesigns]

That certainly did the trick. Thank you!