Corrupted File

Corrupted File

richverc
Explorer Explorer
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6 Replies
Message 1 of 7

Corrupted File

richverc
Explorer
Explorer

Hi,

 

I have been working on a project for a few months now, and all of a sudden i got the attached error message saying the file is corrupted. I tried to look for an update but it seems like i have the latest version. Please may someone assist.

 

Thank Youcorrupt.JPG

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Accepted solutions (1)
690 Views
6 Replies
Replies (6)
Message 2 of 7

davebYYPCU
Consultant
Consultant

There are 2 error messages in the photo.

I am not on a basic licence so others may be able to help.

 

Might help.....

 

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Message 3 of 7

richverc
Explorer
Explorer

Thank You, My issue is with the corrupt file. The other error showing is not an issue. Do you know what else I a can do to get helped. Apologies I’m new here. 

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Message 4 of 7

davebYYPCU
Consultant
Consultant

Well, my view is that if you have exceeded a known limit, 

any subsequent files will not be allowed, just possible the Corrupt message is not accurately stating what the problem is.

 

Might help....

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Message 5 of 7

richverc
Explorer
Explorer

The type of account i have allows for 10 editable documents at a time. It allows me to have more saved but in a non editable version. The message it is showing is saying i have rached the limit of editable documents. The reason i dont think this is the issue is because even files that i have started after the corupted one still work fine. 

 

Does fusion save backup files or is it possible to access a previous version of the corrupted file?

 

Thank you for your help. 

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Message 6 of 7

davebYYPCU
Consultant
Consultant
Accepted solution

Yes, in the Data Panel, each Project has a counting version number, 

click on the version icon, to open the history list, 

each version of the file can be opened from the list.

 

Might help...

 

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Message 7 of 7

richverc
Explorer
Explorer
Thank you,

I opened a previous version and it worked.

Thank you very much.
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