Comments not working

[DLP_Graphics]

Whenever I try to open the comments tool add a comment to a file I get an error "Your file was not found - it may have been moved or deleted. ERR_FILE_NOT_FOUND"  It doesn't work on any of my files. 

[jodom4]

Hey @jeremy_lambert, can you offer some insight here?

[Anonymous]

Hi there dlpGVFNN, did you by chance transfer this project from another hub?

-jeremy

[DLP_Graphics]

Hi Jeremy

Its the same for all my projects. I don't think it has ever worked for me. I would like to be able to use it.

[jeremy_lambert]

OK, it's not clear to me what the underlying issue is which is causing the error. I'll direct message you and see if we can't get on a call to take a closer look.

[tylerjoh]

Did this issue ever get fixed? I'm having the same issue (Mac OS, v 2.0.12888)

[jeremy_lambert]

Hi @tylerjoh, it seems the issue was that the session of Fusion 360 was in offline mode. You may want to check and see if Fusion 360 is online.

-jeremy

[nilloc]

I also encountered this problem on all projects. I was working online, however there was a pending update. After installing and restart comments were available again.