Clicking menus requires more than two to three clicks before the menu stays open.

[michaelbuffington]

2.0.8749 just installed on macOS 10.15.5, and now I'm experiencing a bug that has me tearing my hair out.

While in Design mode, if I click on the CREATE drop down menu, it'll slide open, then slide closed immediately. Click it again, same thing. Click it a third time, it stays open.

Sometimes it requires 3 clicks, sometimes it requires 4 or 5. It happens with the icons in the far upper right corner as well.

I thought perhaps my mouse was at fault and was double clicking or something stupid, so I did a few things:

Using ControllerMate (excellent software that's you program behavior for most input devices) I tried two things:

I setup a counter for mouse clicks. It just tracks clicks and allows the original mouse behavior to continue. I saw that for one click on a menu item, I'd count one click of the mouse. The Fusion 360 menu items would behave as I describe above, opening and immediately closing for a single mouse click.

Just to be certain, I programmed some debounce into the mouse using ControllerMate so that my mouse would ignore any clicks made within 500ms of the last click. You'd never want this in real life, but it works well if you suspect there are debounce issues.

That said, the menu behavior I describe still happens.

Restarting Fusion 360 has no effect on the behavior, nor does restarting my machine.

[g-andresen]

Hi,

Have you done a CLEAN UNINSTALL yet?

günther

[michaelbuffington]

I have not.

However, after posting this message I installed Fusion 360 on another machine that has never had Fusion 360 installed on it that is using macOS 10.14, thinking it could perhaps be a Catalina thing, and the behavior exists there too (except I'm using a track pad on that machine).

I suspect clean uninstall won't help. Frankly, that shouldn't be the solution either. But I understand why you asked, as you're just trying to rule out variables, much as I have been careful to do as well.

[lance.carocci]

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@michaelbuffington wrote:

Using ControllerMate (excellent software that's you program behavior for most input devices) I tried two things

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Hi @michaelbuffington,

To confirm, did you install ControllerMate in response to this bug, or were you using it prior?

Do you use it on the other Mac as well?

I am trying to reproduce this behavior but no luck just yet. Is there anything else notable about your input configuration (software, hardware, macOS accessibility options, etc)?

At a glance I'm wondering if this is an incompatibility with ControllerMate, but it sounds like things were working prior to the most recent update?

[michaelbuffington]

ControllerMate was already on the machine where I first noticed the issue. Can't recall which I installed first though (ControllerMate probably came before Fusion 360).

ControllerMate is not on the other machine I tested (it's basically a fresh install of 10.14 with Fusion 360, and a few tools like Alfred and XCode).

I don't think there's anything out of the norm for the machine I first saw the issue on, but "norm" is pretty subjective at this point.

I have a theory that it's possible that ControllerMate has built in debounce prevention that I don't have control over. I can ask the developer if that's possible.

But, as I mentioned earlier, I see the issue on a fresh machine with 10.14 as well.

Since I'm at a loss for other ideas, I can do a clean reinstall of Fusion 360 on my 10.15 machine to see what happens.

[sbennett12]

I'm having this same issue, even after a clean install. Often I need to click a menu item (say the "Create" menu) ten times or more before it stays open.

Some version and OS details:

2.0.13377
macOS 12.4 x86_64 (21F79) on MacBookPro18,3

(It might be relevant that this is an M1 Mac)

Thanks!