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Hey all. I have exhausted all options in fixing this dilemma. I have a hobby license and can't open a ticket at help desk. Autodesk AI and Gemini suggestions have been useless and time consuming. I have a ghost file that is locked in perpetual upload in the Manage Editable files window. I can't delete it or get any r-click info from it. I found a file with same name on the web side and deleted it. But the endless twirl over the ghost file says "document still uploading". This problem occurs on my laptop as well. Also, I can't type in the Command window and the Clear Cache option in the help menu is greyed out. Repairing, Reinstalling, Uninstalling and Reinstalling have not helped. Any suggestions. How can request a Global Entitlement Reset if I can't open a support ticket? Any help would be greatly appreciated. Other than what's mentioned above, I can still use Fusion as intended but that background issue, I'm sure, is affecting Fusion performance. Thanks.
Stu
Solved! Go to Solution.