Canvas imports with wrong aspect ratio

[greenveg]

As title says, canvas import results in a completely wrong aspect ration witch also makes the function kind of useless.

Here I am trying to make a quick wall mount for my drills.

Image fileScreenprint from import screen

[tomsaubi]

---

@TrippyLighting wrote:

@tomsaubi I do understand those concerns and at some point in time had the same thoughts. However, I use a number of other CAD products and have found and reported bugs there as well.

---

Think I missed this the first time round. Seems to answer my question about other software having issues too. Seems to come with the CAD territory then. I'll try to stop being so hard on fusion! 👍

[alphaaPDYTU]

Simple fix, crop the photo into SQURE, where width and length are exactly the same. 

import it, it will work.  

I suspect fusion 360 has mixed up the X and Y.   

and to be honest... fusion... this is a know problem for years.... fix it since you are now collecting millions from users all over the world, come on. 

[acrR6J3R]

Still Broken.

[OceanHydroAU]

This is a known bug - remove the image metadata to fix it.

exiftool --all= IMG_1781.jpg

[tdfguy]

Even though this is an old thread, the tip to crop the photo on the iPhone works well!  Thank you!

[adamdport]

@OceanHydroAU "known bug" or not, it's THIS thread that popped up for me when searching for the issue. Your work-around worked for me, thank you.

[robertKAEVY]

This bug is still occurring in 2025, it can still be fixed by slightly cropping the image before importing into Fusion.

[tom.trecek]

This bug requires like 5 mins coding to fix, and it's still there 6 years after being reported. Bravo, Autodesk, bravo.

[tom.trecek]

Btw the issue happens when you take picture with your phone vertically. I guess it's then marked in metadata that width and height have to be switched. Unblievable Autodesk didn't figure this out in 6 years.

[timmarkut2799]

Just wasted the better part of 40 minutes because of this bug. Can confirm that cropping the image first fixes it.