@morteg109NYL8 wrote:
... my GPU is a 3080 TI and I've heard that does 95% of the work opening these files, ...
That is complete nonsense!
Outside of 3D viewport display, the GPU does almost nothing.
Edit: I opened the 3D model in another CAD application and it looks similarly mangled to what @g-andresen is showing in his screencast. Usually, a .stl file doesn't look that bad when converted into a BRep, or surface model in this case.
Of course, I have no idea what terms and conditions you have negotiated. However, if I were to outsource modeling, I would perhaps accept a .STEP model (not converted from a mesh!!!) but I definitely would also request the original CAD format, including the design history of the feature tree.
As this is the Autodesk Fusion forum, I would request a model with a browser with all sketches, construction geometry, etc., and also a timeline with all features used to create the geometry.
I do occasional freelance work for small companies and I would never send them a .STEP model of a converted mesh model unless they specifically request that. I would also definitely check the output o such a conversion with more than one application.
When sending a model, I would clearly communicate what is contained in the file and why!