Cannot update - Failed to find deployment stream...

[infoVPS82]

Update failed with log:

2024-04-22 13:07:43,467 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - INFO :: The host autodesk.com is accessible
2024-04-22 13:07:43,467 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - INFO :: S_I: MjMuMjEuMTg5LjExMw==
2024-04-22 13:07:43,468 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - INFO :: C_PR_I: MTkyLjE2OC41Ny4x
2024-04-22 13:07:43,658 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOiAgZG5zLmdvb2dsZQ0sIEFkZHJlc3M6ICA4LjguOC44DQ==
2024-04-22 13:07:43,659 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2024-04-22 13:07:43,659 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
  File "R:/Lib64/Release_Build/Core/Neutron/Server/Base/pylibtemp/adsk\dls\streamer\process\process.py", line 1185, in execute
  File "R:/Lib64/Release_Build/Core/Neutron/Server/Base/pylibtemp/adsk\dls\streamer\process\process.py", line 1503, in execute_check
  File "R:/Lib64/Release_Build/Core/Neutron/Server/Base/pylibtemp/adsk\dls\streamer\process\process.py", line 554, in _init_registry
  File "R:/Lib64/Release_Build/Core/Neutron/Server/Base/pylibtemp/adsk\dls\streamer\configuration.py", line 452, in override_for_update
adsk.dls.streamer.exceptions.FailedStreamDetectionException: Failed to find deployment stream associated with the file ***/Local/Autodesk/webdeploy/production/3167d85f5fd4280287d8295f20592fa13b977617/

-------------------------------------------------------------------------------
2024-04-22 13:07:43,659 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - INFO :: Detecting the orphans ... 
2024-04-22 13:07:43,677 - MainProcess(43844) - Dummy-4 - adsk.dls.streamer.process.process - WARNING :: Exception in Update Failed to find deployment stream associated with the file ***/Local/Autodesk/webdeploy/production/3167d85f5fd4280287d8295f20592fa13b977617/

It's not clear how I could fix this.

[infoVPS82]

Also, the troubleshooting link in the error message is broken.

[RajkumarIlanchelian]

@infoVPS82 Can you please do the following?

1. In Fusion go to - Help - Support and diagnostics - Fusion service utility
2. Run the repair command here

This will take you to the latest update

[infoVPS82]

Unfortunately the service utility is not working either:

The path exists, but the file full.json does not exist there (or anywhere on my machine)

Log details:
024-04-22 16:15:05,531 - MainProcess(46484) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host autodesk.com is accessible
2024-04-22 16:15:05,531 - MainProcess(46484) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: MjMuMjEuMTg5LjExMw==
2024-04-22 16:15:05,532 - MainProcess(46484) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I: MTkyLjE2OC41Ny4x
2024-04-22 16:15:05,817 - MainProcess(46484) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOiAgZG5zLmdvb2dsZQ0sIEFkZHJlc3M6ICA4LjguOC44DQ==
2024-04-22 16:15:05,818 - MainProcess(46484) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2024-04-22 16:15:05,818 - MainProcess(46484) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "E:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 1505, in open_local_file
(error repeats)

[RajkumarIlanchelian · Accepted solution]

@infoVPS82 Thanks for the additional information. Here is a way to get this to work. 


1. Uninstall Fusion
2. Go to C:\Users\user\AppData\Local\ DELETE folder Autodesk\
3. Delete the fusion launcher shortcut that you use (even if there is one found on the desktop)
4. Now install again