Cannot log in

Cannot log in

fthenry66
Participant Participant
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8 Replies
Message 1 of 9

Cannot log in

fthenry66
Participant
Participant

On a new account. " Hub Configuration has Failed " error. any help would be greatly appreciated.

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431 Views
8 Replies
Replies (8)
Message 2 of 9

fthenry66
Participant
Participant

When trying to log in to https://login.autodesk360.com/login.  I get the same error.

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Message 3 of 9

RajkumarIlanchelian
Autodesk
Autodesk

Can you please direct message me your email ID used to register Fusion? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 4 of 9

fthenry66
Participant
Participant

sent

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Message 5 of 9

fthenry66
Participant
Participant

still not able to log in

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Message 6 of 9

RajkumarIlanchelian
Autodesk
Autodesk

We are working on this issue at this time. Will report back here once we have a solution. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 7 of 9

fthenry66
Participant
Participant

Still no update ? Ive been trying to work on this since last night. any help expediting this will be greatly appreciated

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Message 8 of 9

marco_cuomoEYC
Explorer
Explorer

 

 

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Message 9 of 9

RajkumarIlanchelian
Autodesk
Autodesk

We have fixed accounts manually for those that have provided an email ID to me. Please login to https://login.autodesk360.com/login to create your hub again and this time it will complete successfully. You can then login to Autodesk Fusion.

We are close to a full solution for those that are still stuck and had not passed on an email ID. Fix for your accounts should be coming very shortly. I will post back here once the full solution is implemented.

We sincerely apologize for this experience. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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