Cannot join teams after switching my account email

Cannot join teams after switching my account email

John_L_Turner
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Cannot join teams after switching my account email

John_L_Turner
Community Visitor
Community Visitor

I'm trying to join a team of my coworker and it will not allow me to join his team. I believe it is because I changed the account email to my own. (it was initially set up under the purchasers email address). I noticed depended on what I'm logged into it will still show the old email as this accounts email. Other places it'll show my new updated email.

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phil_eichmiller
Enthusiast
Enthusiast

You are a paying customer, please contact support and file a case, they can help.

https://www.autodesk.com/support/contact-support

 

(for transparency, I'm an Autodesk employee, logged in with my own educational account)

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