Cannot Create New Project

[schmidtwoodworks]

When I try to create a new project I get the following error:  "Not Allowed PUT /communities/api/user/create for b78b90a9171f.1664285fd95".

I confirmed my license is up to date. Tried logging in/out to no avail.   Can anyone help me with this?

Dan

[julia.paganucci]

hi @schmidtwoodworks , 

thanks for posting! if you go to myhub.autodesk360.com and create a new project there, what happens? 

thanks, 

[Anonymous]

Hey, I have the same problem. When I try creating a project via the web interface, I get a "Usage limits exceeded" error. Is the number of projects limited to just 8?

[julia.paganucci]

hi @Anonymous , 

if you clear your local cache, are you able to create a new project after? 

thanks, 

[Anonymous]

I have the same problem, I tried clearing the cashed data. but no luck.

[jaybrown226]

Same problem here.  Hoping this will get resolved. Cant archive, delete folders or create new ones.

[Anonymous]

Hi - I have the same issue - I have followed the steps for a Personal Account - but get this error. 

Please help. 

Pete

[admaiora]

Same problem

Not Allowed PUT /communities/api/groups/20190426190564401/status for b7a105deaba1.xxx-xxxxxxxx

[Matthew.GreyES9US]

Hi, I have the same problem.

Receiving this error message: Not Allowed PUT /communities/api/user/create for b7a1b05d7b93.16a92ec62a9

[admaiora]

Please fix and solve it.

We can't do nothing on our side.

[Anonymous]

Same "Not Allowed Put..." error, licence looks fine. I can save in projects already created but can't create or archive projects.

[Anonymous]

Same here, I can't create it in software or in the web interface. Personal non-commercial license which I renewed, which I suspect as the year ticked is likely the culprit here. Please fix this.

[Anonymous]

Same here, I just updated the free non-commercial license and now can't create new projects. Old projects work fine.

The "new project" feature in https://myhub.autodesk360.com/ returns the error:

"Not Allowed PUT /communities/api/user/create for ..."

I simply get a blue bar and "??" in the fusion 360 app.

[admaiora]

I can't believe that after 4 months there is no solution or an explanation for this.

I see that message many times on customer account.

[Anonymous]

Hi Julia,

Is there a solution to this issue yet?

I am having the same issue when creating a new project or trying to edit or archive existing.

Thanks.

[arladarla]

Still no solution? I just got this error now after changing from the "hobbyist"-license to "personal use"-license.

Cannot archive or create projects 😞

[walrys]

I wasn't able to save a new project simply because I had too many existing projects in my library (Personal license has a 10 project limit).

Had a clear-out and all is good, but attempting to rename or archive empty folders to tidy up the list also thre up this error.  A work-around was to archive my folders via the web interface: 

https://myhub.autodesk360.com/g/all_projects/active

(You'll have to be logged in, obviously).

Hope this helps.

Wal.

[seth.madore]

The "10 active projects" limit doesn't go into effect until January...

[walrys]

Heh, well at least I'm now prepared for it..!

Must have been a temporary glitch not being able to save a new project. 

Deleting/renaming folders via the web interface works for me as a workaround to avoiding the error seen in the OP when attempting to delete/rename folders.

Wal.

[Anonymous]

I also have this issue. I have returned to Fusion after a long break and updated my account as part of the update process. I can not create a new project even though I only have 2 existing/active.